National Attendance Portal

Medical Conditions & Attendance

Practical support for children and young people when illness, treatment, recovery or a long-term health condition affects their ability to attend and participate fully in education.

Don't begin with “Why aren't they attending?”
Begin with “What is making attendance difficult — and what could make school more manageable?”
Start here

Health can change what an ordinary school day feels like

Pain, fatigue, medication, treatment, hospital appointments, unpredictable symptoms and returning after absence can all affect attendance. Understanding the child comes before deciding what support is needed.

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Children & young people

Your experience matters. Help adults understand what school feels like when you are unwell, what worries you and what could make things easier.

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Parents & carers

Prepare for constructive conversations with school and make sure health, learning, wellbeing and attendance are considered together.

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Schools & professionals

Move beyond the percentage to understand barriers, appropriate support, continuity of education and successful reintegration.

Understand the whole picture

Six things schools should think about

Attendance data can show that something has changed. It cannot explain the child's experience on its own.

01

Understand the health impact

Medical absence may be short-term, recurring, prolonged or unpredictable. Understand what the pupil is managing physically, emotionally and educationally.

02

Make school manageable

Medication, rest, food and drink, toilet access, movement between lessons, reduced physical demands, a trusted adult or flexibility may make attendance considerably easier.

03

Recognise fluctuation

Some conditions change from day to day. Yesterday's capacity may not be today's capacity, and support may need to flex accordingly.

04

Plan the return

Returning is about much more than walking through the school gate. Consider fatigue, confidence, friendships, learning, routines and belonging.

05

Join up education & health

Families, schools, healthcare professionals, local authority services and hospital education teams may all need to contribute to one coherent plan.

06

Act early

Increasing absence is a signal to investigate. Early support and maintaining connection can prevent temporary difficulties developing into prolonged disengagement.

An important distinction

Medical needs, disability and SEND can overlap — but they are not identical.

Some pupils with medical conditions will also have SEND or meet the definition of disability, while others will not. Support should respond to the individual child's needs and circumstances rather than depend upon obtaining a particular label.

Explore medical conditions

These links lead to trusted NHS information. Always use information from the child's own healthcare professionals when planning individual support.

Education continues

Working with hospital schools & hospital education services

A period in hospital or away from the home school should not mean a child disappears from education. Effective partnership between the home school, hospital education service, family, healthcare team and local authority can protect both learning and belonging.

🏫 Home school

Stay involved. Maintain appropriate contact, share curriculum priorities, preserve relationships and remain central to planning reintegration.

🏥 Hospital school or service

Hospital education can maintain learning while treatment is taking place and provide an important bridge between health and the child's usual school.

🤝 One coordinated team

Wherever possible, agree who coordinates communication, what information needs sharing and how everyone will know whether the plan is working.

Keep the child connected. Education is more than sending work home. Where appropriate, maintain friendships, tutor contact, school news, events, celebrations and a clear pathway back into the child's school community.
Free practical resources

Download, edit and use

Four practical templates to turn discussion into coordinated action. Each downloads as an editable Word-compatible document.

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Medical Attendance Support Plan

Capture health needs, barriers, adjustments, pupil voice, responsibilities and review arrangements.

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Return to School Planner

Plan a supportive return after hospitalisation, surgery, treatment, significant illness or extended absence.

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Hospital Education Liaison Record

Coordinate communication, curriculum, responsibilities and reintegration between home school and hospital education.

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Preparing for My School Meeting

Help a pupil and family explain what is difficult, what helps and what they would like school to consider.

Before focusing on the attendance percentage...

Make sure you understand the story behind it.

Have we listened directly to the pupil?
Have we listened carefully to the family?
Do we understand how health affects the school day?
Have relevant healthcare professionals contributed?
Is hospital education involved where appropriate?
What barriers could school remove?
How will learning and friendships be maintained?
Who owns the plan and when will it be reviewed?

Attendance is about belonging.

A child who cannot currently attend every day should not become invisible to their school. Connection matters during absence as well as during attendance.

Official guidance & trusted information

Individual decisions should be informed by current guidance and appropriate professional medical advice.

National Attendance Portal
This resource provides general educational information and practical support. It does not diagnose medical conditions or replace individual advice from appropriately qualified healthcare professionals.